10 W Fallon Ave Baker, MT 59313
+1 (406) 778-7106

System Administrator

System Administrator

Vacancy Announcement

We are accepting applications for:  System Administrator

Date Posted:  April 25, 2022

Closing Date:  Open until filled. First review of applications on May 16, 2022

About the Position and Department: The System Administrator works under the direct supervision of the Fallon County Commission. The Information Technologies department supports Fallon County’s information technology equipment and systems.

                                               Starting wage for this position is $29.50 per hour.

Position Overview:  This position provides a variety of technical and user support services to ensure the operability and effectiveness of our computer and information technology systems. Provides direct technical assistance to users. Resolves hardware and software problems, monitors system performance. Responsible for installing, configuring, troubleshooting, and maintaining desktop systems and security as well as the ongoing administration of database systems, including performance, security, capacity, connectivity, and other issues.

Required Education and ExperienceEmployment with Fallon County requires a high school diploma or equivalent. Must be at least eighteen (18) years of age. The above knowledge, skills, and abilities are typically acquired through an Associates or Bachelor’s degree in Computer Science or closely related field. Other equivalent combinations of education and experience may be considered.

Preferred Education and Experience:  One (1) year experience with evaluating and resolving computer, network, and user problems including compatibility conflicts, application operations and hardware malfunctions, installing and maintaining computer hardware and software is preferred.

Additional Eligibility Qualifications:  Must possess or obtain a Montana driver license within thirty (30) days of employment. This position will have access to a variety of confidential information, such as criminal, banking, voting, and personnel and is subject to pre-employment criminal background check. May utilize a County vehicle and is subject to a motor vehicle driving history review.

Applicant Pool StatementIf another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

How to Apply:  Applications and a complete job description are available at the Human Resources office, 10 W. Fallon Avenue, Baker, Montana or online at www.falloncounty.net.  Submit your application to:  Human Resources Manager, PO Box 846, Baker, Montana, 59313 or stop by the Human Resources office in the Courthouse. Questions may be directed to Commissioner Roy Rost 406-978-2213, Commissioner Steve Baldwin 406-978-3149, Commissioner Kevin Braun 406-978-2704, or Julie Straub 406-778-8164.

This vacancy announcement provides a brief overview of the position for recruiting purposes and is not intended to provide a full description of the work, competencies, and qualifications. Fallon County is an equal opportunity employer that is committed affirmative recruitment, diversity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, sexual orientation, national origin, disability, genetic information, pregnancy, age, protected veteran status, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The information contained on employment applications is sought in good faith. It will not be used to discriminate against any applicant for employment in violation of state or federal law.

Fallon County Job Description

Fallon County is an equal opportunity employer that is committed affirmative recruitment, diversity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, sexual orientation, national origin, disability, genetic information, pregnancy, age, protected veteran status, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants with disabilities who need accommodation with the application or selection process should contact Human Resources.

Job Title:  System Administrator Department:  Information Technologies
Reports to:  Fallon County Commission Job Status:  Full Time, Non-exempt
Location:  Baker, Montana Probationary Period:  Six (6) months

 Job Overview

This position provides a variety of technical and user support services to ensure the operability and effectiveness of Fallon County computer and information technology systems. Provides direct technical assistance to users. Resolves hardware and software problems, monitors system performance. This position is responsible for installing, configuring, troubleshooting, and maintaining desktop systems and security as well as the ongoing administration of database systems, including performance, security, capacity, connectivity, and other issues.

Essential Functions

System Management – Manages the active directory and group policy. Uses shared folder permissions to set up map drives. Utilizes DNS and DHCP management as well as sonic firewall to ensure the efficacy and security of the network. Applies network attached storage servers to safeguard backup processes to ensure continuity of services and compliance with various statutes. Maintains and updates network security, including the County’s wireless and public wireless systems. Ensures the components of the County’s networks work together with the specific software applications used in various departments. Monitors the system/networks including verifying the integrity and availability of all hardware and server resources. Responsible for the integrity of backup systems Responsible for the County website.

System Support – Maintains and repairs all system hardware owned and utilized by Fallon County. Installs and maintains all software programs including but not limited to Fuel Master, CJIN, PubWorks, CAD (Computer Aided Dispatch) Voter Pro, Past Perfect, Ahlers, Insight Mapping, and Workflows. Provides direct support to the Fallon County Courthouse as well as outlying departments. Provides technical support by diagnosing and solving problems on servers/workstations and associated devices; research peripherals to find the appropriate drivers to ensure proper functioning. Troubleshoots hardware and software failures; restores lost or corrupted data and resolves compatibility issues with hardware/software.

User Support – Provides efficient and effective assistance to County departments with IT related issues and questions, including installation of and training for new software. Troubleshoots and resolves computer problems using comprehensive understanding of computer hardware, peripherals, devices, and software applications. Sets up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and software. Trains County employees on various types of software/programs such as Word, Excel, etc. Assists departments in the creation and utilization of spreadsheets and various applications to increase efficiency and effectiveness.

Department Administration – Maintains inventory of all equipment including a replacement schedule. Anticipates technical needs of departments, orders equipment, software, etc. as necessary. Prepares annual budget with the County Commission; directs and controls the expenditure of departmental funds allocations within the constraints of approved budgets.  

Competencies

The knowledge, skills, abilities, and other characteristics to perform this work include but are not necessarily limited to:  Accountability, Active Listening, Adaptability, Analytical Thinking, Antivirus Properties, Assertive, Budgets, Commitment, Computer Skills, Communication – Oral and Written, Confidentiality, Customer Service, Dependability, Detail Orientated, Flexibility, Information Technologies, Initiative, Interpersonal Relationships, Innovative, Microsoft 365, Multi-task, Networks, Oral Comprehension, Organization, Problem Solving, Professionalism, Self-directed, Sonic Firewall Principles, Time Management, and Web Hosting Principles.

This position requires a thorough knowledge of a wide variety of server and desktop software, hardware, and peripherals (Word, Excel, Microsoft Office, Internet, Email, Windows Desktop and Server Operating Systems, LANs, Access, Printers, Scanners, etc.) as well as I.T. support principles and practices. Strong knowledge of network protocols and procedures as well as network components and intricacies of diverse software products. Must understand and be able to manage domain servers, firewall principles, and server printer management. Possess a basic understanding of vlans, management of IP addresses including dynamic/static addresses. Must be able to learn and utilize specialized software programs such as CJIN. Apply the confidentiality rules of law enforcement information technology. Must be able to problem solve by applying logic and analytical process. Troubleshoot problem areas in a timely and accurate fashion. Resolve problems, install systems, and work in all aspect of information technology. Quickly learn and utilize new skills and knowledge brought about by rapidly changing information and/or technology. As part of our workforce, maintains consistent communication with all County employees, our customers/patrons, and the public via County owned communication systems including but not limited to email, office phone, work cell phone, text, and SMS/IM.

This position must have strong presentation and verbal communication skills.  Possess excellent interpersonal skills to interact with variety of personalities and establish effective, professional working relationships. Must listen actively and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand; explain rules and procedures clearly. Ability to explain detailed and complicated information in simple, understandable terms.

Respond to requests for service and assistance with courtesy and respect. Requires the ability and skill to multi-task, address multiple projects and customers while maintaining composure, professionalism, and quality of work. This position must communicate both orally and in writing accurately and effectively, utilizing appropriate grammar and spelling. Ability to discern sensitive information and maintain confidentiality. Adapt to changing work routines and demands.

Demonstrate initiative, common sense, and good judgment. Ability to work with little direct supervision; to understand, interpret and follow instructions and directives. Self-directed with ability to meet deadlines when unsupervised. Take accountability for own actions. Work for the betterment of the County and individual department processes in our service to the public.

Safety

Safety is a primary duty and a personal responsibility. County employees are responsible for reading, understanding, and following safety rules and procedures as identified within County Policy, our Safety Program as well as at each department/work location/JSA. This position is responsible for wearing PPE as identified in the JSA or when working in areas where there is danger of injury.  Responsible for wearing suitable work clothes as determined by the Commission. Reports all injuries, hazards and/or near misses utilizing established reporting forms and procedures. Knows the location of first aid kits, fire extinguishers, and other safety devices. Attends all safety meetings including annual training. This position will not perform potentially hazardous tasks or use any hazardous material until properly trained.

Supervisory Responsibility
This position has no supervisory responsibilities.

 Work Environment
This position primarily performs work in a professional office environment. May also perform work in some outdoor settings at the Fairgrounds, County shops, and Landfill. When working outside, may do so in variety of inclement weather conditions. This role routinely uses standard office equipment such as computers, telephones, photocopiers, and filing cabinets. Utilizes a variety of tools including but not limited to hand tools, power supply testers, and cable testers.

Required Education and Experience
Employment with Fallon County requires a high school diploma or equivalent. Must be at least eighteen (18) years of age. The above knowledge, skills, and abilities are typically acquired through an Associates or Bachelor’s degree in Computer Science or closely related field. Other equivalent combinations of education and experience may be considered.

Preferred Education and Experience

One (1) year experience with evaluating and resolving computer, network, and user problems including compatibility conflicts, application operations and hardware malfunctions, installing and maintaining computer hardware and software is preferred.

Additional Eligibility Qualifications
Must possess or obtain a Montana driver license within thirty (30) days of employment.

This position will have access to a variety of confidential information, such as criminal, banking, voting, and personnel and is subject to pre-employment criminal background check. May utilize a County vehicle and is subject to a motor vehicle driving history review.

Compensation

The starting wage for this position is $29.50 per hour. After successful completion of the probationary period and gaining permanent employment status, the wage will increase to $31.00 per hour.  Please note during this time period, an employee is not eligible for a COLA (Cost of Living Adjustment) as this is built into the wage steps.

This position requires enrollment in the Public Employees Retirement System with an established contribution rate for both the employee and the County.

Position Type/Hours of Work

This is a full-time, permanent, forty (40) hours a week position:  Monday through Friday, 8:00 a.m. to 5:00 p.m. Outside of normally scheduled hours, responds to and resolves emergency IT issues related to public safety.

 Physical and Environmental Demands

While performing the duties of this job, the employee is regularly required to speak or hear. This work requires periods of extended computer use. The employee is frequently required to sit for long periods as well as to stand, sit, bend, and reach with hands and arms. May be required to stoop, kneel, crouch or crawl. May be required to lift up to twenty-five (25) pounds. Specific vision abilities include close and distant vision.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully; employees are routinely required to address emerging employer requirements in alignment with individual work units and assignments of jobs which may result in additional or a change in duties/functions not identified. This job description does not constitute an employment agreement between the employer and employee; it is subject to change by the employer as the needs of the employer change.
Created 05/2015; Updated 03/2017; Updated 04/2022